Policies

Elite Volleyball Club operates on a tight budget without any leeway for refunds. We purposely budget team and program fees with little or no margin in order to keep player fees as low as possible. Further, the Club is a not for profit organization. Funds used to provide programs are sourced primarily from club/program fees paid by athletes and partially subsidized by a grant from BC Gaming.

For each team or training program, we calculate the cost of tournament entry fees, uniforms, gym rentals, coaching costs, equipment and administrative costs. Once we add up the total costs for the team or program, we divide that cost by the number of players that join the team or are expected to join the program.

Once a player commits to a program or team season, it is assumed that the player will complete the season. Because we are a volunteer run, not for profit organization, if a player withdraws, we are unable to give a refund because it would put the financial burden on the remaining members of the team. The money collected for fees has already been spent as described above.

If a player is injured prior to the beginning of a club season or commencement of a program and wishes to withdraw from the team or program, a refund may be granted if that spot can be filled by another suitable player. Each situation will be handled on an individual basis.

Our Atomic and other programs are also subject to the same No Refunds Policy as our team programs.

Thank you for understanding and for supporting your volleyball club.

Bullying is not an acceptable behaviour towards anyone at Elite Volleyball Club including children/coaches/volunteers/parents and will not be tolerated.

Anyone found to be bullying others will be dealt with seriously both in regards to the behaviour exhibited and reasons for the behaviour.

Actions to be taken when bullying takes place:

Any bullying incident will be dealt with immediately by the team manager/coach/Club Executive members.

Complaints will be recorded and separate discussions will be conducted with victim and alleged bully to ensure both perspectives are considered. Witnesses may also be consulted.

If players are involved, parents will be notified of the situation and informed of consequences.

The coach(es)/manager(s)/Club Executive will decide on the sanction to be levied and include: verbal warning, written warning, temporary ban from practices or tournaments, permanent ban from the Club.

Texting, Email and Similar Electronic Communications

If it is necessary for a coach or staff member to send a direct text message or email to a player, the following guidelines must be followed:

A parent (or guardian) must be copied

It must be signed so it is clear as to whom or what organization is sending the message. Just using the number or email address for identification is not sufficient.

It should be non-personal and for the purpose of communicating information about team activities

It should never include or contain offensive, sexual or inappropriate language or photos

The time of day and the number of messages sent should be considered

Records should be kept of every coach's current cell number and email accounts

When a player feels the need to text or email a coach or staff member, the following guidelines must be followed:

A parent (or guardian) must be copied

It should be sent only with information regarding the organization or team or club activities

Social Media (Facebook, Twitter, Blogs and Similar Sites)

Coaches are not to have contact with players on any social media site.

Players are never to post pictures of other club members or players that can be hurtful or embarrassing or without their permission.

The use of any device of recording or transmitting visual images is strictly prohibited in showers, restrooms, changing rooms or other areas where participants expect privacy.

Protecting the identity and privacy of all Elite players is required.

Do not post names, photos or identifying information at any time.

Social media sites should not be used to abuse or criticize the organization, members or players.

I will respect the facilities, property, and people I come into contact with.

I will meet the expectations of the coaching staff and parent chaperones. This includes meeting curfew on a road trip.

I will carefully consider the commitments required to be a fully contributing member of the team and will contact my coach in advance if I am unable to attend any team event.

I will strive to uphold the club values of honour, effort, and dedication.

No smoking, drugs or alcohol will be tolerated. At minimum, breach of this will result in me being sent home immediately at my own expense.